July 2011

Two Topics for the Funeral Director of Today!!


6 CEUs , all from the comfort and convenience of your office or home! No transportation, lodging or parking costs.

Thursday, July 28, 2011

Facebook Best Practices for Funeral Directors

Presented by Robin Heppell, CFSP

Today, one of the biggest and most active networks in your community is Facebook – and your business needs to be there! In this best practices seminar, Rob Heppell, the “Funeral Futurist,” will cut through the hype and give you the straight story about Facebook and what it can do for your business. Find out how to increase your business visibility through Facebook, nurture online relationships while increasing trust and credibility, invest your marketing efforts more efficiently with Facebook, and create an effective Facebook strategy for your funeral home.

The goal of this seminar is to assist attendees in developing a Facebook marketing strategy for their funeral home.  Drawing on his extensive experience in Social Network Marketing and online advertising, Robin Heppell will equip attendees with skills they can immediately apply to their business to help them develop and nurture their virtual relationships, and better manage their online presence.


Telephone Etiquette & Best Practices for Funeral Homes

Presented by Todd Van Beck

The Telephone is the lifeline of the funeral industry.  With the majority of price shopping and general business conducted over the phone, it is essential for all funeral home and cemetery personal to employ best practices in their phone usage at all times.

In this webinar, the highly regarded Todd Van Beck will demonstrate how to “raise the bar” when you pick up the phone.   You will learn how to handle those all-important phone calls in a manner that is both professional and effective.  Turn your phone into your most important service tool by signing up today.

Both Courses 6 CEUs for only $147

Individual Courses – 3 CEUs for only $97

This week’s offer:  Register 2 Attendees for the Price of 1

Act now!  Offer Last Only Until Sunday July 17, 2011 – 12am PDT

United States Registration Details

Click Here

Canadian Registration Details

Click Here

US Flag

Never taken an online seminar before?

Online Seminars include: Viewing PowerPoint slides and computer demonstrations via the Internet from your personal computer. Interactive features such as polling (allowing you to respond online to speaker questions) and a simple online “chat” feature that lets you key in your questions for the speaker.

How Do I Participate?

It’s easy! Approximately one week before the event, you will receive an email from the organizers with information about joining the teleconference or web seminar and downloading handouts. What Are The Minimum Requirements? All you need to participate is an email address, internet access, and a computer with speakers or if you do not have speakers you can use your telephone to dial into the webinar but long distance charges may apply. These online seminars integrate audio conferencing and web-based presentations that feature an expert educator in an interactive experience. They run directly in your web browser, allowing you to “gather” together and easily communicate with others no matter your geographic location. Participants can log/dial in from anywhere – work, home or even a hotel room – to attend. Eligibility for Continuing Education Credits? To be eligible to receive your Continuing Education Credits, you must register under your own name and have a dedicated computer with an Internet connection, and attend and participate the entire online seminar. Participation will be measured by 4 criteria:

  • Registration in licensee name
  • On-time arrival for seminar
  • Participation in Online Polls
  • Attendance monitoring*
  • Post seminar survey completion

* Attendance monitoring is part of the GoToWebinar technology that monitors if the participant has the seminar window active, meaning that the participant has not opened other computer programs – such as checking emails, using chat programs, or surfing other websites. Sharing computers is not permitted as the above criteria cannot be measured. The following are scenarios that are NOT permitted:

  • Two licensees sharing the same computer
  • One licensee sharing the computer with administration staff or other staff members who need it for tasks for the funeral home


Download Guide

We take your privacy very seriously. You can read our entire privacy policy here. ©2011 Center of Excellence for Funeral Service Professionals, Inc. All rights reserved.

Online Registration and payment administered by FuneralFuturist.com / Center of Excellence for Funeral Service Professionals, Inc.

Copyright © Funeral Director CEUs · BY ROBIN HEPPELL, CFSP | Continuing Education Courses for Funeral Directors and Embalmers