September 2015: 6 Funeral Director CEUS for BC

“Be The Most Valuable Funeral Director You Can Be” Workshop

Live Webinar: September 10, 2015

Robin Heppell, CFSP

Robin Heppell, CFSP

Description: In this two part, six hour workshop, Robin Heppell, CFSP, will facilitate an interactive workshop that has been created to give individual funeral directors some insights and suggestions on how to be a MVFD – Most Valuable Funeral Director.

In the first session, “How to be an All Star Funeral Director” Heppell will focus on three main areas: General attitude, personal skills and specific funeral skills. This training is derived from over 25 years experience as a funeral director, serving as a faculty member of the Canadian College of Funeral Service and dealing with hundreds of Funeral Homes throughout North America. This will be a interactive session and audience participation is encouraged as Heppell is the first to say that “we can all learn from each other’s experiences.”

In the second session, “How to Promote Yourself and Your Funeral Home” Heppell will share his top 10 strategies for self-promotion. The strategies can be applied either to the individual or to the funeral home in general. Many of the strategies are either no cost or very little cost to implement. Attendees will learn how to use press releases, social media, online reviews and other strategies to be seen as the funeral or cremation expert in your area.

Academy Approved for 6 Hours

Academy Approved for 6 Hours

Objective: The objective of this training session is to empower the individual funeral director to be the most valuable that she or he can be for their firm. After completing this training session the attendee will have a better understanding of what they can do to help their funeral homes both in the facilitation of services and the overall promotion of the firm – which ultimately leads to serving more client families and providing them a more positive experience.

Attendees will be equipped with a number of worksheets and step-by-step checklist so that if they wish they can easily implement the strategy shared during the session.

Get 6 hours of credits for just $149.

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AGENDA

  • 9:00 am to 9:15 am9:00 am to 9:15 am
  • 9:15 am to 10:15 am9:15 am to 10:15 am
  • 10:15 am to 10:3010:15 am to 10:30
  • 10:30 am to 12:00 pm10:30 am to 12:00 pm
  • 12:00 pm to 12:30 pm12:00 pm to 12:30 pm
  • 12:30 pm to 1:30 pm12:30 pm to 1:30 pm
  • 1:30 pm to 1:45 pm1:30 pm to 1:45 pm
  • 1:45 pm to 3:00 pm1:45 pm to 3:00 pm
  • 3:00 pm to 3:30 pm3:00 pm to 3:30 pm
  • 9:00 am to 9:15 amWelcome, Introductions & Orientation about Online Seminars and GoToWebinar
  • 9:15 am to 10:15 amHow to be an All Star Funeral Director – Part 1
  • 10:15 am to 10:30Break
  • 10:30 am to 12:00 pmHow to be an All Star Funeral Director – Part 2
  • 12:00 pm to 12:30 pmBreak for Lunch
  • 12:30 pm to 1:30 pmHow to Promote Yourself and Your Funeral Home – Part 1
  • 1:30 pm to 1:45 pmBreak
  • 1:45 pm to 3:00 pmHow to Promote Yourself and Your Funeral Home – Part 2
  • 3:00 pm to 3:30 pmQ and A for Attendees

 

Get 6 hours of credits for just $149.

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